frequently asked questions

We understand that you may have questions about our company/products. This page aims to provide you with comprehensive answers to the most frequently asked questions we receive. Whether you’re curious about our manufacturing process, shipping options, customization services, or anything else related to our garments and accessories, we’ve got you covered.  

01.What types of products do you manufacture and export?

We specialize in Custom Casual Wears, Fitness Wears, Sports Wears, Hats, and Socks

02. Do you offer customization options for your garments?

Yes, we provide customization services to meet the specific requirements of our customers.

03.Can I order garments in bulk quantities?

Absolutely! We work with bulk importers, clothing brands, online stores, and sports clubs.

04.Do you ship your products worldwide?

Yes, we offer international shipping services to customers all around the globe.

05.What is the minimum order quantity (MOQ) for custom orders?

The MOQ for custom orders may vary depending on the specific product and customization requirements. Please contact us for more details.

06.How can I request a custom order?

You can submit a custom order by requesting through our website, by using whatsApp or contact our sales team directly.

07.What materials do you use for your garments?

We use high-quality materials that are selected based on the specific requirements of each garment.

08.Can I request samples of your products before placing a bulk order?

Yes, we can provide Free samples (just pay shipping costs) upon request. Please reach out to our sales team for more information.

09.How long does it take to process and manufacture custom orders?

The processing and manufacturing time may vary depending on the complexity of the order. We will provide you with an estimated timeline during the order confirmation process.

10.What is your quality control process?

We have a rigorous quality control process in place to ensure that our garments meet the highest standards of quality and craftsmanship.

11.What payment methods do you accept?

We accept various payment methods, including bank transfers, Payoneer, PayPal, and other secure online payment gateways. Our sales team will provide you with detailed payment instructions.

12.Do you offer any discounts for bulk orders?

Yes, we have competitive pricing and offer discounts for bulk orders. Please contact our sales team for more information.

13.Can I use my own designs and branding for the garments?

Absolutely! We can incorporate your own designs and branding elements to create custom garments that reflect your unique style and brand identity.

14.Do you provide packaging and labeling services?

Yes, we offer packaging and labeling services based on your requirements. We can provide customized packaging and labeling solutions.

15.How do I track the status of my order?

Once your order is confirmed, we will provide you with a tracking number and details to track the status of your shipment.

16.What is your return and exchange policy?

We have a comprehensive return and exchange policy. Please our website's Returns and Exchange policy page or contact our customer service for detailed information.

17.Can I visit your manufacturing facility?

Yes, we welcome visits to our manufacturing facility. Kindly schedule an appointment in advance so that we can make the necessary arrangements.

18.Are you open to collaborations with clothing designers or brands?

We are open to collaborations and partnerships. Please reach out to us with your proposal, and we can discuss the possibilities further.

19.Can you provide references or testimonials from your previous clients?

Yes, we can provide references and testimonials upon request. Our satisfied clients can vouch for the quality of our products and services.

20.How can I contact your customer support team?

Go to our Contact Us page on our site. We provide 24/7 dedicated support to our customers. Feel free to ask any question at any time